Privacy Policy

When you submit an inquiry, we collect the information you choose to provide. Website and hosting providers may also process limited technical information, such as an IP address, browser type, access time and server logs, to deliver and secure the website.

Please do not submit identity documents, bank details, health data, biometric data or other sensitive personal information through the inquiry form.

• Name and email address
• Company and country or region
• Product interest and estimated quantity
• Your message and any other information you include

We use personal information to answer inquiries, prepare quotations, discuss products or potential orders, provide requested support, prevent spam and fraud, maintain website security, and comply with legal obligations. We do not sell personal information.

Where applicable, we process information with your consent, to take steps at your request before entering a contract, to perform a contract, to comply with legal obligations, or for legitimate interests such as responding to business inquiries and protecting our services. You may withdraw consent by contacting us; this does not affect processing already completed.

Our inquiry form uses Web3Forms to process the fields you submit and forward them to our business email. Web3Forms states that it does not store form submissions, although server logs may contain personal information and are periodically deleted. Its servers are in the United States, and its operator is based in India.

The website also links to WhatsApp. When you choose to contact us through WhatsApp, your use of that service is governed by WhatsApp’s own terms and privacy policy. We may also disclose information to hosting and email providers, professional advisers, or authorities where necessary to provide the service, protect legal rights or comply with law.

Because we serve international customers and use service providers in other countries, information may be processed outside your country or region. We will take safeguards required by applicable law.

We retain inquiry and business correspondence only for as long as reasonably necessary to respond, manage a potential or actual business relationship, resolve disputes and meet legal obligations. We then delete or anonymize it unless a longer period is required by law.

Depending on where you live, you may have rights to request access, correction, deletion, restriction, objection or portability of your personal information; withdraw consent; opt out of direct marketing; and complain to a competent data-protection authority. Contact us to exercise a right. We may need to verify your identity before responding.

If you allow analytics, we load Google Analytics 4 to count visits and understand which pages are viewed. Google may set analytics cookies and process technical visit data, including device details and IP address, under its own privacy policy. We do not load Google Analytics before your choice or after you decline. You can change your choice through Analytics preferences in the footer. We do not use advertising cookies.

We use reasonable technical and organizational measures to protect personal information, but no internet transmission or storage system is completely secure. This business website is not directed to children, and we do not knowingly collect children’s personal information.

We may update this policy when our services, technology or legal obligations change. The revised version will be posted here with a new “Last updated” date. Material changes will be highlighted by an appropriate notice.